What are the important features of a bureaucratic administration? Describe its dysfunction consequences.
The bureacratic school of management thought is based on the following 14 administrative principles.- Division of work
- Authority and responsibility
- Discipline
- Unity of Direction
- Unity of Command
- Centralization
- Order
- Remuneration
- Subordinating individual interest to group interest
- Scalar chain
- Equity
- Stability of tenure of personnel
- Initiative
- Esprit de corps (team spirit)
Dysfunctional consequences.
- Over conforming to rules
- Buck-passing
- Categorisation of queries
- Displacement of goals
- Neglect of informal groups
- Rigid structure
- Inability to meet the needs of mature individuals
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